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For the complete list of packaged fields, refer Work Detail.
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Field
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Description
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Record Type
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Always set to Request/Receipt.
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Work Order
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Work Order number. This is a lookup to an existing Work Order in ServiceMax.
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Product
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Name of the product requested. This is a lookup to an existing Salesforce product record.
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Serial Number
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ID of the installed product requested. This is a lookup to an existing installed product record in ServiceMax.
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Requested Qty
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Number of units of this product required.
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Date
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Requested Date when this product is required.
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Destination Location
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Location where this product is required. This is a lookup to an existing Salesforce location record.
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Requested Street
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"Street" part of the Destination Location.
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Requested City
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"City" part of the Destination Location.
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Requested State
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"State/Province" part of the Destination Location.
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Requested Zip
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"Zip/Postal code" part of the Destination Location.
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Requested Country
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"Country" part of the Destination Location.
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Received Qty
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Number of units of this product received so far.
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Date Received
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Date when this product was actually received. Last receipt date if multiple receipts are made.
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Received Location
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Location where the product was actually received. This is a lookup to an existing Salesforce location record.
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Received Street
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"Street" part of the received location.
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Received City
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"City" part of the received location.
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Received State
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"State/Province" part of the received location.
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Received Zip
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"Zip/Postal code" part of the received location.
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Received Country
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"Country part of the received location.
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Canceled By
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The Salesforce user who canceled this part request. This is set automatically when a user cancels a part request.
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Canceled On
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Date/time when this Work Order parts request was canceled. This is set automatically when a user cancels a part request.
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Closed By
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The Salesforce user who closed the Work Order line. This is set automatically when parts are received.
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Closed On
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Date/time when this Work Order line was closed. This is set automatically when parts are received.
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Line Status
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Work Order line status.
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Posted To Inventory
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Indicates if quantity from this Work Order line has been posted to inventory or not. This is applicable for Part Requests and Usage/Consumption records in a Work Order.
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Qty Shipment Initiated
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For part requests, quantity for which shipment has been initiated so far.
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Qty Shipped
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For parts requests, actual quantity shipped for the request.
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Requested From
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Stock requested from location. Link to an existing location record in ServiceMax.
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