Shipment Order Line Fields
The following table lists the Shipment Order line fields.
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For the complete list of packaged fields, refer Parts Order Line.
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Record Type
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Always Set to Shipment
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Parts Order
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Shipment Order number. This is a lookup to an existing Shipment Order in ServiceMax.
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Product
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Name of the product to be shipped in this Shipment Order. This is a lookup to an existing Salesforce Product record.
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Serial Number
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ID of the installed product shipped in this shipment order. This is a lookup to an existing Installed Product record in ServiceMax.
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Expected Ship Date
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Date on which the product is shipped to the customer/field location.
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Expected Qty
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Number of products shipped. Usually 1 for a serialized product.
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Packing Instructions
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Any special handling notes for shipping department.
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Actual Ship Date
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Date on which the product was actually shipped.
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Actual Qty
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Actual number of units shipped against expected quantity.
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Return/Ship Location
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The actual location/location where the product was shipped. This is a lookup to an existing location record.
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Service Engineer
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Name of the service engineer. This is a lookup to an existing Salesforce user record.
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Sales Order Number
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Sales order reference from back-office ERP application.
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Canceled By
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The Salesforce user that canceled the shipment line. This is set automatically when a user cancels the shipment line.
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Canceled On
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Date/time when this shipment was canceled. This is set automatically when a user cancels the shipment line.
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Closed By
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The Salesforce user who closed this Parts order.
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Closed On
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Date/time when this Parts order was closed.
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Parts Request Line
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The ServiceMax Parts Request for which this shipment order was created.
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Posted To Inventory
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Flag indicates if this Parts order line has been posted to inventory or not.
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Work Details
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The ServiceMax Work Order parts request line for which this shipment line was created.
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