|
Field Label
|
Field Name
|
Data Type
|
Description
|
|---|---|---|---|
|
Custom Relationship Fields
|
|||
|
Batch/Lot
|
SVMXC__SM_Batch_Lot2__c
|
Lookup(Batch/Lot)
|
Identification number assigned to a specific quantity or lot of materials from a single manufacturer.
|
|
Canceled By
|
SVMXC__Canceled_By__c
|
Lookup(User)
|
User that canceled this shipment line. This is set automatically when a user cancels the shipment line.
|
|
Case Line
|
SVMXC__Case_Line__c
|
Lookup(Case Line)
|
Reference to the originating Case Line record.
|
|
Closed By
|
SVMXC__Closed_By__c
|
Lookup(User)
|
User that closed this RMA/shipment order.
|
|
Delivered By
|
SVMXC__Delivered_By__c
|
Lookup(User)
|
User that delivered the product.
|
|
Delivery Location
|
SVMXC__Delivery_Location__c
|
Lookup(Location)
|
|
|
IB Serial Number
|
SVMXC__Serial_Number__c
|
Lookup(Installed Product)
|
ID of the installed product returned/shipped. Is a lookup to an existing installed product record in ServiceMax.
|
|
Master Order Line
|
SVMXC__Master_Order_Line__c
|
Lookup(Parts Order Line)
|
|
|
Parts Order
|
SVMXC__RMA_Shipment_Order__c
|
Master-Detail(Parts Order)
|
RMA/Shipment number. Is a lookup to an existing RMA/Shipment record in ServiceMax.
|
|
Parts Request Line
|
SVMXC__Parts_Request_Line__c
|
Lookup(Parts Request Line)
|
The ServiceMax parts request line for which this shipment line was created.
|
|
Picked By
|
SVMXC__Picked_By__c
|
Lookup(User)
|
User that picked the product for shipment.
|
|
Product
|
SVMXC__Product__c
|
Lookup(Product)
|
Name of the product to be shipped/received. Is a lookup to an existing Salesforce product record.
|
|
Received By
|
SVMXC__Received_By__c
|
Lookup(User)
|
User that received the product.
|
|
Return/Ship Location
|
SVMXC__Ship_Location__c
|
Lookup(Location)
|
The actual site/location where the product was shipped/received. Is a lookup to an existing site record.
|
|
Route Card
|
SVMXC__Route_Card__c
|
Lookup(Route Card)
|
|
|
Route Stop
|
SVMXC__Route_Stop__c
|
Lookup(Route Stop)
|
|
|
Service Engineer
|
SVMXC__Service_Engineer__c
|
Lookup(User)
|
Name of the service engineer associated with this RMA/shipment order. Is a lookup to an existing Salesforce user record.
|
|
Shipped By
|
SVMXC__Shipped_By__c
|
Lookup(User)
|
User that shipped the product.
|
|
Work Details
|
SVMXC__Service_Order_Line__c
|
Lookup(Work Detail)
|
The ServiceMax service order parts request line for which this shipment line was created.
|
|
Work Order
|
SVMXC__Service_Order__c
|
Lookup(Work Order)
|
|
|
Standard Fields
|
|||
|
Line Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Actual Qty
|
SVMXC__Actual_Quantity2__c
|
Number(14,4)
|
Actual number of units shipped/received vs. expected quantity.
|
|
Actual Receipt Date
|
SVMXC__Actual_Receipt_Date__c
|
Date
|
Date on which the product was actually received.
|
|
Actual Ship Date
|
SVMXC__Actual_Ship_Date__c
|
Date
|
Date on which the product was actually shipped.
|
|
Canceled On
|
SVMXC__Canceled_On__c
|
Date/Time
|
Date/time when this shipment line was canceled. This is set automatically when a user cancels the shipment line.
|
|
Closed On
|
SVMXC__Closed_On__c
|
Date/Time
|
Date/time when this RMA/Shipment line was closed.
|
|
Delivered On
|
SVMXC__Delivered_On__c
|
Date/Time
|
Date/time when the product was delivered.
|
|
Delivered?
|
SVMXC__Delivered__c
|
Checkbox
|
Indicates if the product has been delivered or not.
|
|
Discount %
|
SVMXC__Discount_Percentage__c
|
Percent(3, 2)
|
Percentage discount to be applied on the Parts Order Line Price.
|
|
Disposition
|
SVMXC__Disposition__c
|
Picklist
|
Type of action to be taken by receiving department when the product arrives.
|
|
Disposition Instructions
|
SVMXC__Disposition_Instructions__c
|
Long Text Area(32000)
|
Any special handling notes for product disposition.
|
|
Entitled Exchange Type
|
SVMXC__Entitled_Exchange_Type__c
|
Picklist
|
|
|
Entitlement Status
|
SVMXC__Entitlement_Status__c
|
Picklist
|
|
|
Expected Condition
|
SVMXC__Expected_Condition__c
|
Picklist
|
Condition of the product returned.
|
|
Expected Qty
|
SVMXC__Expected_Quantity2__c
|
Number(14,4)
|
Number of products returned. Usually 1 for serialized products.
|
|
Expected Receipt Date
|
SVMXC__Expected_Receipt_Date__c
|
Date
|
Date on which the product is expected to be received at the depot/factory/warehouse.
|
|
Expected Ship Date
|
SVMXC__Expected_Ship_Date__c
|
Date
|
Date on which the product is expected to be shipped to the customer/field location.
|
|
Fulfillment Qty
|
SVMXC__Fulfillment_Qty__c
|
Number(14,4)
|
|
|
Line Price
|
SVMXC__Line_Price2__c
|
Currency(15, 3)
|
Price for Line Item.
|
|
Line Status
|
SVMXC__Line_Status__c
|
Picklist
|
Current status of the RMA/Shipment line.
|
|
Line Type
|
SVMXC__Line_Type__c
|
Picklist
|
Internal line type of the RMA/Shipment line. Not displayed.
|
|
Packing Instructions
|
SVMXC__Packing_Instructions__c
|
Long Text Area(32000)
|
Any special handling notes for shipping department.
|
|
Picked On
|
SVMXC__Picked_On__c
|
Date/Time
|
Date/time when the product was picked for shipment.
|
|
Picked Qty
|
SVMXC__Picked_Qty__c
|
Number(14,4)
|
Quantity picked for shipment.
|
|
Picked?
|
SVMXC__Picked__c
|
Checkbox
|
Indicates if the product has been picked for shipment or not.
|
|
Posted To Inventory
|
SVMXC__Posted_To_Inventory__c
|
Checkbox
|
Flag Indicates if this RMA/Shipment line has been posted to inventory or not.
|
|
Received On
|
SVMXC__Received_On__c
|
Date/Time
|
Date/time when the product was received.
|
|
Received?
|
SVMXC__Received__c
|
Checkbox
|
Indicates if the product has been received or not.
|
|
Reconciliation Action
|
SVMXC__Reconciliation_Action__c
|
Picklist
|
Action performed by the user to reconcile an unexpected product or serial number.
|
|
Returned Condition
|
SVMXC__Returned_Condition__c
|
Picklist
|
Condition of the product when received (As expected or otherwise).
|
|
Sales Order Number
|
SVMXC__Sales_Order_Number__c
|
Text(100)
|
Sales order number for this shipment if available.
|
|
Select
|
SVMXC__Select__c
|
Checkbox
|
Field to bind checkbox in List of Parts Order Line records on Visualforce page with controller.
|
|
Serial Number
|
SVMXC__Serial_Number_List__c
|
Long Text Area(32768)
|
List of serial numbers expected/received/shipped separated by a configurable delimiter.
|
|
Service Contract End Date
|
SVMXC__Service_Contract_End_Date__c
|
Formula(Date)
|
|
|
Service Contract Start Date
|
SVMXC__Service_Contract_Start_Date__c
|
Formula(Date)
|
|
|
Shipped On
|
SVMXC__Shipped_On__c
|
Date/Time
|
Date/time when the product was shipped.
|
|
Shipped?
|
SVMXC__Shipped__c
|
Checkbox
|
Indicates if the product has been shipped or not.
|
|
Total Line Price
|
SVMXC__Total_Line_Price2__c
|
Formula (Currency)
|
Total Line Price.
|
|
Transaction Results
|
SVMXC__Transaction_Results__c
|
Long Text Area(32768)
|
Success or error message as a result of a transaction. This message is derived from executing a defined process in SFM API Configuration.
|
|
Use Price From Pricebook
|
SVMXC__Use_Price_From_Pricebook__c
|
Checkbox
|
Leave this box checked if you want the price to be filled automatically from the default price book. If you like to enter a price manually for this part, simply uncheck this box.
|
|
Warehouse
|
SVMXC__Warehouse__c
|
Text(100)
|
Name/number of the warehouse from which the products will be shipped.
|
|
Warranty End Date
|
SVMXC__Warranty_End_Date__c
|
Formula(Date)
|
|
|
Warranty Start Date
|
SVMXC__Warranty_Start_Date__c
|
Formula(Date)
|
|
|
Work Order Created?
|
SVMXC__Work_Order_Created__c
|
Checkbox
|
Indicates if a work order was created upon receipt/delivery.
|