Settings: Timesheets
This section describes the ServiceMax configuration settings that apply to this feature. The titles of the sub-sections in this section refer to the ServiceMax Module and Submodule under which the settings have been defined.
Common - Global
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Setting ID
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Setting Type
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Default Value
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Name and Details
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GBL027
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Global
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False
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Name: Enable Timesheet Capabilities
Details: If set to true, Timesheet capabilities will be enabled in the Organization.
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Timesheets - Timesheet Engine
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Setting ID
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Setting Type
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Default Value
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Name and Details
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|---|---|---|---|---|---|
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SET001
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Global
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50
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Name: Timesheet Engine batch size for Run Now
Details: This setting value indicates the number of qualifying users for which timesheets or time entries are created by the timesheet engine, when the engine is invoked by clicking the related Run Now link in the timesheet configuration page.
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Timesheets - Timesheet Configuration
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Setting ID
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Setting Type
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Default Value
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Name and Details
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|---|---|---|---|---|---|
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SET001
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Global
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Blank
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Name: Business Hours for Salesforce Events
Details: This setting indicates the custom lookup field for business hours (added by the org admin to the standard Salesforce Event Object) that will be utilized by the timesheet autofill process to map timezone information from SFDC Events to Time Entries. The mapping referencing the indicated field is configured in the Timesheet Configuration Setup, using the field “Event Time Entries will map Timezone information from.” To indicate a field for mapping, enter the field’s API Name.
Datatype: Text
Values: Create a lookup field on the Salesforce Event object for Business Hours and enter the API Name in this setting.
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SET002
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Global
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False
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Name: Limit Timesheet Processing to Active Technicians Records
Details: This setting, when set to TRUE, will limit timesheet engine processing to only process timesheet headers for users that are both assigned to the timesheet configuration and that have an Active Technician Record associated with their User Record. All Users who are assigned to the timesheet configuration, but do not have an active technician record associated with them, will not have timesheet headers processed by the timesheet engine.
Datatype: Boolean
Values: True, False
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SET003
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Global
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False
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Name: Use Configured Mapping for Date/Time Fields of Time Entries from Work Details
Details: When this setting is set to True, Timesheet Processing will prioritize the mapping expression configured for autofill in the timesheet configuration setup, when mapping the start and end Date/Time fields for time entries from Work Detail lines. The configured mapping will override any hardcoded mapping provided by the timesheet engine.
Datatype: Boolean
Values: True, False
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SET004
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Global
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False
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Name: Use Configured Mapping for Date/Time Fields of Time Entries from SFDC Events
Details: When this setting is set to True, Timesheet Processing will prioritize the mapping expression configured for autofill in the timesheet configuration setup, when mapping the start and end Date/Time fields for time entries from SFDC Events. The configured mapping will override any hardcoded mapping provided by the timesheet engine.
Datatype: Boolean
Values: True, False
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SET005
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Global
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False
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Name: Use Configured Mapping for Date/Time Fields of Time Entries from SVMX Events
Details: When this setting is set to True, Timesheet Processing will prioritize the mapping expression configured for autofill in the timesheet configuration setup, when mapping the start and end Date/Time fields for time entries from SVMX Events. The configured mapping will override any hardcoded mapping provided by the timesheet engine.
Datatype: Boolean
Values: True, False
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SET006
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Global
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Business Hours
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Name: Time Entry Start & End Date/Time Calculation
Details: This setting determines the method used by the timesheet engine to calculate the start date/time and end date/time of the time entries on a timesheet. If ‘Business Hours’ is selected, the timesheet process respects defined business hours when generating time entry start and end date/time. If ‘Actual Hours’ is selected, the timesheet process will create time entries with the start date/time and end date/time that reflect the literal hours entered by a user, regardless of their defined business hours.
Datatype: Picklist
Values: Business Hours, Actual Hours
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