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Field Label
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Field Name
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Data Type
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Description
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|---|---|---|---|
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Standard Fields
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Product Name
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Name
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Text(255)
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The auto-generated record name.
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RecordTypeId
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Record type
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Custom Fields
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Enable Batch/Lot Tracking
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SVMXC__SM_Enable_Batch_Lot_Tracking__c
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Checkbox
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Select this checkbox to indicate the stock information for this product is tracked at the batch/lot level. If this flag is checked, batch/lot number information will be captured in all ServiceMax inventory transactions.
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Enable Serialized Tracking of Stock
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SVMXC__Enable_Serialized_Tracking__c
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Checkbox
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Flag indicates if stock information for this product is tracked at the serial number level. If this flag is checked, serial number information will be captured in all ServiceMax inventory transactions.
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End of Service Life
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SVMXC__SM_End_of_Service_Life__c
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Date
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Services will not be provided from this date.
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Expected Margin %
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SVMXC__SM_Expected_Margin__c
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Percent(3,0)
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Set the expected margin for this product.
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Expected Uptime
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SVMXC__SM_Expected_Uptime__c
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Percent(3,0)
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Set the uptime for the product.
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External Record ID
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SVMXC__SM_External_ID__c
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Text(255) (External ID)
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External System Unique ID.
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Inherit Parent Warranty
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SVMXC__Inherit_Parent_Warranty__c
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Checkbox
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Indicates if installed products of this product inherit the parent's warranty automatically. If not, this product should be linked to a warranty template.
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Life Expectancy
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SVMXC__SM_Life_Expectancy__c
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Number (3,0)
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This field is to capture the duration for how long the product is designed to function under normal conditions.
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Life Expectancy Unit
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SVMXC__SM_Life_Expectancy_Unit__c
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Picklist
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The unit for the Life Expectancy of the product.
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Part Procurable
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SVMXC__SM_Part_Procurable__c
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Checkbox
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Procurable part.
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Part Repairable
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SVMXC__SM_Part_Repairable__c
|
Checkbox
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Repairable part.
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Product Cost
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SVMXC__Product_Cost__c
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Currency(16, 2)
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Product cost in the default currency for your organization. Used for computing inventory value in ServiceMax.
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Product Line
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SVMXC__Product_Line__c
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Picklist
|
Product Line is another way to classify your products (similar to product family). Typically Product Line applies to a broader group and product family to a specific set of products within a product line.
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Product Type
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SVMXC__Product_Type__c
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Picklist
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Picklist values here will be matched with similar field in Custom Coverage object to find applicable coverage.
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Replacement Available?
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SVMXC__Replacement_Available__c
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Checkbox
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Flag indicates if there are any replacement products defined for this product. Set automatically by Manage Replacements feature.
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Select
|
SVMXC__Select__c
|
Checkbox
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Start of Service Life
|
SVMXC__SM_Start_of_Service_Life__c
|
Date
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Date when service life of Product commences.
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Stockable
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SVMXC__Stockable__c
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Checkbox
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Flag indicates if this product is stockable. ServiceMax does not maintain inventory of non-stockable products.
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Tracking
|
SVMXC__Tracking__c
|
Picklist
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If and how this product is tracked when sold to customers. Serialized products are tracked by unique serial numbers. Lot/Batch tracked items are identified by the batch or lot numbers. Non-tracked items do not have a lot or serial number.
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Unit of Measure
|
SVMXC__Unit_Of_Measure__c
|
Picklist
|
Unit of measure for this product.
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Record Type Label
|
Record Type Name
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Description
|
|---|---|---|
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Part
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SM_Part
|
Parts within a product
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Product
|
SM_Product
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Top-level product serviced
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