OOTB Reports and Dashboard
OOTB Dashboard
Dashboard Name
Purpose
Mean Time To Repair
Shows charts related to the average time required to deliver break fixes, with the data grouped by work order type, product, team, and technician.
OOTB Reports
Report Name
Purpose
MTTR By Order Type
The average time taken to deliver the fix, grouped by work order type
MTTR By Product
The average time taken to deliver break fixes, grouped by product
MTTR For Product By Month
The average time taken to deliver break fixes, grouped by month of fixing, per product
MTTR By Team
The average time taken to deliver break fixes, grouped by the service team
MTTR By Technician
The average time taken to deliver break fixes, grouped by the technician
Was this helpful?