Mean Time To Repair (MTTR)

Analytics and Dashboards > Service Performance Metrics > SPM Configuration for Administrators > Mean Time To Repair (MTTR)

Mean Time To Repair (MTTR)

This metric measures the average time taken to complete a repair job. The following sections describe this metric in detail:

• Business Context (MTTR)

• Configuration Setup MTTR

• Business Data Generation (MTTR)

• Metric Data Generation (MTTR)

• Metrics Calculation (MTTR)

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