Saving New Event
When you save a new non-Work Order event, following validations are applied, and save goes through only if these conditions are satisfied:
• Event subject must not be blank and must not be longer than 80 characters.
• If the new event does not overlap any existing Work Order event.
This happens if the value of global configuration setting
SET025 is Disallow and
SET026 is False.
• If the new event does not overlap any existing non-Work Order event.
This happens if the value of global configuration setting
SET025 is Disallow,
SET026 is False, and
SET028 is False.
If you check All day event, the event created will be saved with All-Day Event checkbox in Salesforce Event / ServiceMax Event record checked, Arrive time set to 12:00 AM GMT on the start date, and Depart time set to 12:00 AM GMT on the end date.