SET001

Global

0

Name: Scheduling frequency of running the 'In Jeopardy' condition computation job

Details: This setting is used to control the time interval in minutes for running the jeopardy condition computation job. Setting a value of '0' would disable the jeopardy condition computation.

SET002

Global

False

Name: Enable technician status update consideration for Jeopardy computation

Details: This setting is used to control whether timely technician updates should be considered for Jeopardy computation.

SET003

Global

30

Name: Threshold for Work Order to be in Jeopardy caused by delayed technician updates

Details: This is the threshold value (in minutes) for marking an scheduled/resourced Work Order as 'In Jeopardy' and surfacing it for Dispatcher's attention, when an expected Technician status update is not done on time.

SET004

Global

1440

Name: Threshold for Unresourced Work Order to be 'In Jeopardy' of being fulfilled

Details: This is the threshold value (in minutes) for marking an unresourced Work Order as 'In Jeopardy' and surfacing it for Dispatcher's attention. For example, with default value (1440 minutes) if the Work Order is still Unresourced with a day left for fulfillment deadline, it will be marked as 'In Jeopardy'.

SET005

Global

False

Name: Enable work order dependency validation in Dispatch Console

Details: Enable work order dependency validation when creating events from Dispatch console. If set to True and Dependency management has been defined for the work order, then time and resource dependency violations if any will be reported while creating events for the work order.