Editing Values
The following table describes what happens when you edit the values in the event window.
|
When you change this value
|
What happens?
|
Details
|
|---|---|---|
|
Arrive
|
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time.
|
This happens if you have checked 'Automatically change depart time when arrive time is changed’ in ‘Configure Technician View’ dialog box > Calendar tab.
|
|
Depart
|
Service Duration is set to Depart – (Arrive + Overhead (Before) + Overhead (After) + Break Time).
|
This happens if you have checked the following option in the Configure Technician View dialog box > Calendar tab:
Automatically change depart time when service duration is changed. Automatically change service duration when depart time is changed.
|
|
Drive Time Before
|
No change in Depart.
|
Same as above
|
|
Drive Time After
|
No change in Depart.
|
Same as above
|
|
Service Duration
|
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time.
|
Same as above
|
|
Overhead Time Before
|
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time.
|
Same as above
|
|
Overhead Time After
|
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time.
|
Same as above
|
|
Check All day event
|
Time controls of Arrive, Service Duration, Drive time, Overhead, and Depart get disabled. Only Date controls are displayed.
|
|
|
Uncheck All day event
|
Date and Time controls of Arrive, Service Duration, Drive time, Overhead, and Depart are enabled.
|
