Deleting All Events Related to This Work Order
To delete all the events of a work order, perform the following steps:
1. Click Delete all events related to this work order (all technicians).
2. Optionally, you can select the checkbox Unassign the primary technician from the Work Order to remove the assigned technician and team from the work order. By default, this checkbox is selected.
3. Click Delete button, it displays following confirmation message.
4. Click Delete to delete all the events.
On deletion, all the events associated with the work order are deleted, irrespective of whether or not the selected event was assigned to the work order owner.
• The work order's Dispatch Status is changed to New, if the checkbox Unassign the primary technician from the Work Order is selected.
• Technician, Service Team, and Scheduled Date Time are set to blank, if the checkbox Unassign the primary technician from the Work Order is selected.