This screen is presented by the Service Flow delivery engine of ServiceMax based on the service flow configuration. To learn more about how to use this screen’s features, see SFM Delivery. In addition, you can click the screen title or the help button to view additional help for this screen, if configured by your admin. |
Create Shipment Order Scenario | How to Process it |
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Shipment initiated for all products in the Parts Request. | Click Submit. Shipment Order will be created for all open Parts Request lines. |
Shipment for a part to be initiated on a future date. | Enter Zero in the Quantity to be shipped. Ensure that the Close Line checkbox is cleared. This leaves the line open for creation of a Shipment Order in the future. |
A Parts Request line is not valid anymore and no shipment will be initiated for this part in the future. | This amounts to cancellation of an open Parts Request line. Enter Zero in Quantity to be Shipped. Ensure that the Close Line checkbox is checked. |
Partial shipment to be initiated for a part. Shipment for the remaining quantity will be initiated in the future. | Enter the quantity to be shipped. Ensure that the Close Line checkbox remains unchecked. This leaves the line open for creation of a Shipment Order in the future. |
Partial shipment to be initiated for a part. The remaining quantity will not be shipped in the future. | This indicates short-closure of a Parts Request Line. Enter the quantity to be shipped. Ensure that the Close Line checkbox is checked. |