Access and Permissions for Auto-Entitlement Rules
Actions
User Permissions Needed
To view auto-entitlement rules
"Read" on ServiceMax Processes, ServiceMax Config Data, and Case
To create or edit auto-entitlement rules
"Create" and "Update" on ServiceMax Processes, ServiceMax Config Data
"Read" on Case
To delete auto-entitlement rules
“Delete” on ServiceMax Processes and ServiceMax Config Data
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