Updating and Completing Service Tasks
You can update and complete the service tasks in the Service Task view. This option helps you to work on the service tasks on one page. For example, you want to act on all the service tasks assigned to you. You can choose the My Service Tasks queue and then complete all the tasks in that queue.
To complete a service task:
1. Launch the Service Task list view.
2. Click the service task you want to complete on the list in the left pane.
The service task is displayed on the right pane.
3. Update the fields in the service task as required in the same way as working on the task in the work order view. For more information, see Executing Work Plan from Work Order.
4. Click Save to save the service task.