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• You must define at least one mapping for the PSC Configuration Template.
• The Mapping section supports a maximum of 10 mapping combinations for every PSC Configuration template.
• Do not define duplicate mappings. PSC Configuration template is not saved if duplicate mappings are defined.
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Field | Description |
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Source Object | Select one of the following picklist values to define the source object for the mapping: • Asset • PSC Header |
Delivery Object | Select one of the following picklist values to define the delivery object for the mapping: • Case • Work Order • Return Order • Asset Notification • Opportunity |
Mapping Name | Select the mapping name value from the picklist. The value is displayed based on the selection defined for Source Object and Delivery Object. |
Click the Delete icon to delete existing mappings. |