As a Windchill ESI user, you are alerted to problems through the Enterprise Systems Transaction Administration window and by e-mail coming from within Windchill PDMLink. When you receive errors that you do not understand either in the Enterprise Systems Transaction Administration window or by an e-mail, work with your Windchill ESI administrator to determine the cause of the problem and a way to fix it. This section describes some common problems that you may experience or errors that you may see when using Windchill ESI. By using and understanding this information, you will be able to use Windchill ESI more effectively.

Several common problems can cause errors in publishing objects from Windchill PDMLink to a target system. You can diagnose these problems by searching the available message logs and coordinating your troubleshooting efforts with those of your system administrator.

The following section lists the issues you may have identified, describes possible causes, and any known corrective action you can take to resolve the issue.