Example Properties for Sending Information to Technical Support and to an Additional External System
To send collected information to PTC Technical Support and also send a copy of the information to another external site, set the following properties in the wt.properties file:
• Set wt.jmx.core.transport.Transport.support to wt.jmx.core.transport.MultiplexedTransport\:<instance_name>.
• Set wt.jmx.core.transport.MultiplexedTransport.instance.<instance_name>.transports to two instances of wt.jmx.core.transport.SimpleHttpTransport.instance.<instance_name>, where each instance has a unique target URL defined, one going to PTC Technical Support and the other going to an external site that has been set up to receive the data. Separate the two instances using a space.
• Set one instance of wt.jmx.core.transport.SimpleHttpTransport.instance.<instance_name>.targetURL property to the PTC Technical Support URL and the other instance to the external site.
For example, to send ZIP files to PTC Technical Support and to store a copy of the ZIP files on another external site that has been set up using https://www.myCompany.com/cgi/ssl/windchill/upload.pl, set the following properties using one or more xconfmanager commands from a windchill shell:
xconfmanager
-s wt.jmx.core.transport.Transport.support=wt.jmx.core.transport.
MultiplexedTransport\:AddOne
-s wt.jmx.core.transport.MultiplexedTransport.AddOne.transports=
wt.jmx.core.transport.SimpleHttpTransport.instance\:PTCTechSupport
wt.jmx.core.transport.SimpleHttpTransport.instance\:externalSite
-s wt.jmx.core.transport.SimpleHttpTransport.instance.PTCTechSupport.targetURL=
http://support.ptc.com/appserver/support/windchillSCC//windchill_upload.jsp
-s wt.jmx.core.transport.SimpleHttpTransport.instance.externalSite.targetURL=
https://www.myCompany.com/cgi/ssl/windchill/upload.pl
-t wt.properties -p
For information on the files that are sent, see
Understanding ZIP File Details for Sent Files.