Specialized Administration > Analyzing System and Business Information > Sending System Information to Technical Support > Options for Where System Information Is Sent > Example Properties for Storing Information Only In a Local Directory
  
Example Properties for Storing Information Only In a Local Directory
To store sent ZIP files in a local directory and not actually send the information to PTC Technical Support, set the following properties in the wt.properties file:
Set wt.jmx.core.transport.Transport.support to wt.jmx.core.transport.LocalDirTransport.instance\:<instance_name>.
Optionally set the wt.jmx.core.transport.LocalDirTransport.instance.<instance_name>.targetDir property to change the directory location where the sent data is stored.
For example, assume you want to store sent ZIP files in the <Windchill>/TechSupport directory using the myCompany instance and not send the ZIP files to PTC. Then, enter the following xconfmanager command (on one line) from a windchill shell:
xconfmanager
-s wt.jmx.core.transport.Transport.support= wt.jmx.core.transport.LocalDirTransport\:myCompany
-s wt.jmx.core.transport.LocalDirTransport.instance.myCompany.targetDir= $(wt.home)$(dir.sep)TechSupport
-t wt.properties -p
For information on the directory content that is stored when you choose to store information in a local directory, see Understanding ZIP File Details for Sent Files.