Specialized Administration > Supporting Visualization and Publishing > Troubleshooting > Troubleshooting the Worker Agent > Using Worker Agent Administration > Overview of Monitor, Helper, and Worker > Helper log files
  
Helper log files
The Helper acts as a command center for the worker, supervising the worker.
The helper log file provides information such as whether the worker is up or down, how the publish job is proceeding, and overall worker behavior.
The workerhelper monitors communication between the server and the worker and can implement the timeouts locally. If a problem occurs or the worker needs to be shut down, the Helper ensures that the worker is shut down completely and cleans up any processes or files that remain.
* 
The “workerhelper” cannot guarantee a 100% recovery from errors on the worker. Some cases may need a reboot, or processes must be ended manually.