Welcome to the Vuforia Expert Capture Help Center
Welcome to the Vuforia Expert Capture Help Center
Vuforia Expert Capture is an augmented reality solution that empowers workers to easily create immersive work instructions. These instructions provide hands-free guidance to operators and technicians, where and when they need it: in the real-world context of their daily work environment. Workers create and view work instructions using a wide range of AR, tablet, and mobile devices. Vuforia Expert Capture helps industrial enterprises rapidly document expert knowledge and then easily scales that knowledge to workers as hands-on training or task guidance.
What Would You Like to Do?
Getting started User roles Device Compatibility
3D Models Capture procedure Edit procedure Manage permissions Troubleshooting
Additional Resources
Resource
Description
PTC Learning Connector Training Materials
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If you received access to Vuforia Expert Capture through the PTC Admin Center and have not created a support account on ptc.com, you will not be able to sign in to the Learning Connector. The Forgot Password? link will not work in this case. Please follow the instructions in Password Reset for Users on PTC SaaS Products before attempting to reset your password.
Training materials available on the PTC Learning Connector.
• Vuforia Expert Capture – The Complete How-To Guide—Walks you through authoring procedures, leveraging advanced 3D and AI features, and managing Vuforia Expert Capture, with step-by-step instructions, videos, and screenshots for each key function.
• Vuforia Expert Capture for Viewers—Focuses on frontline worker access and execution of procedures, using advanced 3D and AI capabilities (includes submitting session reports).
Share ideas, ask questions, and get assistance with all Vuforia Expert Capture technical issues. The Community is monitored by PTC Technical Support experts.
Search Technical Support articles, documentation, and the Community for information regarding Vuforia Expert Capture.
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• Send an email to [email protected] to provide suggestions or comments about the Help Center.
Technical Issues
For assistance with all Vuforia Expert Capture technical issues, visit the Vuforia Expert Capture Community. This page is monitored by PTC Technical Support experts.
You can also open a case with PTC Technical Support.
Last updated
January 2026.
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