Servigistics InService Deployment > Deploying a Servigistics InService Offline System > Client Side Configurations > Configuring the Installer
  
Configuring the Installer
Before you can install a Servigistics InService Offline server you must first configure the installer so that all Servigistics InService Offline systems point to the main server. You must also define whether the offline system is to be a Dealer or Customer type of offline system. These are required pre-requisites before installing an offline system. You can also optionally configure the feedback action to function when the offline system is connected.
To do this, use the following procedure:
1. Navigate to the following directory: <InS_Package>/media/.
2. Update the following file:InS.properties. This file will be used to override the default settings of the installer so that the correct settings for your environment are propagated to each Servigistics InService Offline system.
3. Modify the following property so that it points to the proper server location: com.ptc.sc.data.updates.master.baseurl
4. Define a type for the offline system, either network for a Dealer Network license, or customer for a Customer license.
For a Dealer Network license:
WC_XCONF.[codebase.war/wt.properties].com.ptc.sc.systemType=network
For a Customer license:
WC_XCONF.[codebase.war/wt.properties].com.ptc.sc.systemType=customer
5. Optionally modify the following properties to configure the Send Feedback action to function on an offline system when it is connected:
WC_XCONF.[codebase.war/wt.properties].wt.mail.mailhost=<mailhost>
WC_XCONF.[codebase.war/wt.properties].com.ptc.sc.preferences.feedbackRecipient= <feedbackRecipient>
where <mailhost> is the name of the mail host of the customer server, and <feedbackRecipient> is a comma-delimited list of email addresses for recipients of the feedback form.
If you choose not to modify these properties here, you can use one of the other configuration options described in Configuring Feedback Preferences for Offline Systems.
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Use the following syntax for configuring the properties:
WC_XCONF.[propertyfile].propertyname=propertyvalue
For example,
WC_XCONF.[codebase.war/wt.properties].com.ptc.sc.data.updates.master.baseurl=<URL>
where <URL> is the server location for your main Servigistics InService system.
Creating a Customized Servigistics InService Offline Installer Package
You can create custom code scripts to be executed during a Servigistics InService installation. These custom scripts can do customized actions as part of installation process. These scripts are:
• <InS_Installer_Package>/customizations/software/setup.bat
These scripts exist in the default Servigistics InService Offline Installer Package and you need to update as required. Once updated they will be executed as part of any Servigistics InService update installations.
Creating Custom Panels for an Offline Installation
To add customized installation panels to the Servigistics InService installer use the following procedure:
1. Navigate to the following directory: <InS_Package>/media/.
2. Add the following properties to the InS.properties.
cp.enable=true
cp.header=ABC
cp.prop.label.1=Enter Property 1
cp.prop.key.1=keyProperty1
cp.prop.val.1=valProperty1
cp.prop.des.1=<path to properties file where we you want keyProperty1= valProperty1 stored w.r.t. InS_HOME>
cp.prop.label.2=Enter Property 2
cp.prop.key.2=keyProperty2
cp.prop.val.2=valProperty2
cp.prop.des.2=<path to properties file where we you want keyProperty2= valProperty2 stored w.r.t. InS_HOME>