Stopping Initial Sync

Service Modules > Scheduling and Optimization > Service Board > Service Board for Implementers > Creating and Deploying a Service Board Instance > About SFDC-to-Max Sync Configuration > Working With Sync Configuration Options > Stopping Initial Sync

You can stop initial sync execution before processing is complete, for example, in cases where large volumes of data are triggering system issues or filtering adjustments are needed. The Stop Initial Sync operation provides this capability.

To run this operation, you must have the Service Board Integration or System Administrator role.

To stop initial sync:

• On the host system where your Service Board tenant is implemented, open a web browser and enter the following URL:

/stop_init_sync

For more information:

• Configuring Initial Sync

• Configuring Initial Sync for Custom Objects

• Testing Initial Sync Configuration

• Running Initial Sync

• Running Initial Sync for Access Hours and Holidays

• Running an Initial Sync Report

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