Error 5
com.intalio.core.operation.crud.utils.EntityNotFoundException: Entity not found. UUID: external-a3Ne0000000Oyf3EAC
This error occurs when a Salesforce record is updated but not synced to Service Board.
To resolve Error 5:
1. In Max Designer, click Development Actions (
) > , and then in the list view, click the record related to the object that triggered the error.
) > , and then in the list view, click the record related to the object that triggered the error.2. Update the query criteria, and then rerun initial sync.
3. Retry the message.