Service Board > Service Board for Implementers > Appendix D: Service Board Implementation Troubleshooting > Troubleshooting Real-Time Sync Configuration Errors > Real-Time Sync Known Errors > Error 10
Error 10
{"status":"Error","retVal":null,"errorLog":{"recordId":null,"errorType":null,"description":"INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST-Currency ISO Code: invalid currency code: INR"}}
This error occurs when a custom currency field is added in both Salesforce and Service Board, and any currency that is unavailable in Salesforce is selected.
To resolve Error 10:
1. In Salesforce, navigate to the Setup page, and then in the left pane, under Administer, expand the Company Profile node and click Manage Currencies.
2. Make a note of the active currencies, and then in Max Admin, on the System Management () launchpad menu, click Currencies.
3. In the list view, check that the same currencies that are active in Salesforce are also active in Service Board, and if any are missing, switch to the standard view and activate the relevant records.
For more information:
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