Service Modules > Scheduling and Optimization > Service Board > Service Board Usage and Configuration > Service Board for Implementers > Appendix D: Service Board Implementation Troubleshooting > Troubleshooting Real-Time Sync Configuration Errors > Real-Time Sync Known Errors > Error 10
Error 10
{"status":"Error","retVal":null,"errorLog":{"recordId":null,"errorType":null,"description":"INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST-Currency ISO Code: invalid currency code: INR"}}
This error occurs when a custom currency field is added in both Salesforce and Service Board, and any currency that is unavailable in Salesforce is selected.
To resolve Error 10:
1. On the Salesforce Setup page, in the left pane, click Settings > Company Settings > Manage Currencies, and then make a note of the active currencies.
2. In Max Admin, click System Management () > System Management > Currencies.
3. In the list view, check that the same currencies that are active in Salesforce are also active in Service Board, and then if any are missing, switch to the Currencies (Standard) list view and activate the relevant records.
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