Configuring Workflow Values in Custom Field Mappings in Transform Templates
You can configure specific workflow field values in custom field mappings for transform templates to be set in records during Salesforce-to-Service Board data sync.
To configure workflow values in custom field mappings in transform templates:
Open the transform template you want to modify, and then in the Custom Field Mappings field, append ::forced to the workflow state name you want to configure, for example:
"svmx_workflow": "'Work Completed::forced'"
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There is no need to append ::forced to workflow state names in the following transform templates, because their configured transform operations do so automatically:
Job Initial Sync Template
Job Initial Sync Template - Foundation
WorkOrder to Job Update Template
WorkOrder to Job Update Template - Foundation
Closed SFE Initial Sync Template
Closed SFE Initial Sync Template - Foundation
SFE Initial Sync Template
SFE Initial Sync Template - Foundation
SME Initial Sync Template
SME Initial Sync Template - Foundation
For more information:
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