SET002

Zombie Job Minutes

Age of an OptiMax job in minutes to indicate if the job should be considered as a zombie/runaway job.

Number

1440

SET003

Change Owner On Assignment

The setting indicates if the owner of a work order should be changed to the technician's Salesforce user upon assignment. If set to false, only the technician name on the work order is set by OptiMax.

Boolean

True

SET004

Maintain Job History

Sets the number of days the history should be maintained for OptiMax jobs.

Number

7

SET005

Labor Cost

This is the hourly rate for the technicians and this applies to every working hour of the technicians, irrespective of whether they are driving or at a customer location servicing a work order.

Number

60

SET006

Drive Cost

This is the cost incurred per unit of distance traveled (mile or kilometer as per the global configuration setting \"Unit for measuring distance\").

Number

1

SET007

Overhead Costs

This is the fixed cost incurred when a technician gets scheduled for a work order. A higher value for this may result in the reduction of technicians for servicing the same number of work orders, as long as the cost savings due to this are not offset by the increase in cost because of late arrivals or additional distance traveled.

Number

0

SET008

Average Travelling Speed

This is the average traveling speed of the technicians. This is used to calculate the driving time between work order locations and the technician's home base. The unit is either miles per hour or kilometers per hour depending on the global configuration setting \"Unit for measuring distance\".

Number

40

SET009

Maximum Daily Drive Distance

This is the maximum distance that can be traveled by the technician in a day, including the drive back home. The unit is either miles or kilometers depending on the global configuration setting \"Unit for measuring distance\". Keep it at a high value if it does not matter.

Number

100