Immediate Dispatch

Events are created for the qualifying work orders with a scheduled date time and technician assignment.

Optimized Batch

Events are not created for the qualifying work orders by default.

If the dispatcher/planner creates events for such work orders, such events are recognized and updated by Schedule optimization during scheduling. Duplicate events are not created.

Long Term Planner

Real-Time Optimization

Events are created for the qualifying work orders with a scheduled date time and technician assignment.