Error Status Code
|
Message
|
Corresponding Violation Message
|
Corresponding Error Message in the UI
|
---|---|---|---|
0
|
SUCCESS
|
||
1
|
Request timed out
|
||
2
|
Work Order missing some details
|
||
3
|
No appointments within configured arrival windows
|
||
4
|
Error processing request
|
||
5
|
Slot cost is higher than earlier
|
||
6
|
Error fetching appointment window
|
||
Hard constraint is violated.
|
Error code: -120
Error fetching appointment windows. Hard constraint is violated
|
The work order cannot be scheduled due to a hard constraint violation (e.g., mandatory skill, mandatory resource preference)
|
|
Error fetching appointment windows. Constraint violation
|
Error code: -112
The maximum distance of the technician exceeded constraint is violated
|
The appointment exceeds the maximum driving distance.
|
|
Early arrival constraint is violated.
|
|||
Error code: -107
The late arrival constraint is violated
|
The resource is scheduled to be on location after the access hours of the appointment.
|
||
Error code: -111
Total working hours of the technician exceeded constraint is violated
|
The appointment exceeds the maximum daily working hours, including overtime.
|
||
Error code: -500Constraint violation
|
Data validation error. Contact system administrator.
|
||
Error code: -113
Another event already has taken this slot, the resources working hours are not matching the event, or the event cannot be reached in time.
|
There is not enough available overlap between the access hours of the appointment and the resource's working hours.
|
||
Error code: -119
The work order cannot be scheduled. Most likely, no active routes are available.
|
The work order cannot be scheduled with the provided data. Check related data quality and configurations.
|