0

SUCCESS

1

Request timed out

2

Work Order missing some details

3

No appointments within configured arrival windows

4

Error processing request

5

Slot cost is higher than earlier

6

Error fetching appointment window

Hard constraint is violated.

Error code: -120

Error fetching appointment windows. Hard constraint is violated

The work order cannot be scheduled due to a hard constraint violation (e.g., mandatory skill, mandatory resource preference)

Error fetching appointment windows. Constraint violation

Error code: -112

The maximum distance of the technician exceeded constraint is violated

The appointment exceeds the maximum driving distance.

Early arrival constraint is violated.

Error code: -107

The late arrival constraint is violated

The resource is scheduled to be on location after the access hours of the appointment.

Error code: -111

Total working hours of the technician exceeded constraint is violated

The appointment exceeds the maximum daily working hours, including overtime.

Error code: -500Constraint violation

Data validation error. Contact system administrator.

Error code: -113

Another event already has taken this slot, the resources working hours are not matching the event, or the event cannot be reached in time.

There is not enough available overlap between the access hours of the appointment and the resource's working hours.

Error code: -119

The work order cannot be scheduled. Most likely, no active routes are available.

The work order cannot be scheduled with the provided data. Check related data quality and configurations.