SET001

Update when the investigation is complete

Investigation can be started from any of the objects - Case, Service Request, Work Order, Installed Product. By default, the setting value is set to blank. If you want to start the investigation from a specific object, you can provide the respective object API name in the setting value. Also, when the investigation is complete, this particular object will be updated with the investigation reference.

None

SET002

Select the record type for work details while copying the parts recommendation

This setting determines the record type to be created for Work Details when a work order has reference to an Investigation. By default, the record type is "Usage / Consumption". The Line Type "Parts" with the selected record type are created for each of the part recommendations.

Usage/Consumption

Used in Creating Work Order from Aquant Case.

SET004

Apply this field map when creating work details from the investigation parts.

This setting applies field mappings defined between Source Object "Investigation Part" and Target Object "Work Detail" when creating Work Details of Line Type "Parts" for each of the Investigation Parts.

-

SET005

Default line quantity for the party line

This setting specifies the default value to be set for the "Line Qty" field during the creation of Work Details for Line Type "Parts". By default, the value is set to 1.

1

Used to set the default line quantity for the part line. For more information, see Workflow.

SET006

Probability threshold that should be considered for each Investigation line

This setting specifies the threshold value which determines the creation of work details.

The work details record is created only if the value of the field "Probability" in "Investigation Parts" is equal to or greater than the threshold value set in this setting.

0

SET007

Apply this field map when creating labor entries from investigation solutions

This setting applies field mappings defined between Source Object "Investigation Solution" and Target Object "Work Detail" when creating Work Details of Line Type "Labor" for each of the Investigation Solutions.

-

SET008

Create Labor entries for soft solutions

This setting determines the creation of Work Details of Line Type "Labor" when the investigation solution is a soft solution. Note that Soft solutions are solutions given without suggesting parts.

True

Used in Creating Work Order from Aquant Case.

SET009

Expression to filter Investigation records

Provide an SFM Expression to filter Investigation records.

-

SET010

Expression to filter Investigation solutions

Provide an SFM Expression to filter Investigation records.

-

GBL031

Apply CRUD, FLS, and Sharing Settings in the ServiceMax online app

This setting applies CRUD, FLS (Field-Level Security), and Sharing Settings for Aquant and all other features in the ServiceMax online application. This setting determines the deletion of Work Details.

True