Administrators can configure the following report types in Asset Spotlight.

For more information, see Home and Asset Spotlight.

The Customer Request now displays a confirmation screen and captures the reason for cancellation. This allows the users to take required follow-up action. For more information, see the Viewing Request Screen.

For the feature showcase, log in to the ServiceMax Learning Platform and see Request Cancellation Reason.

The users can now view only the relevant updates on the Customer Request. For more information, see the Viewing Request Screen.

Administrators can now configure the additional questions to display on a single screen in addition to the screen-by-screen display. This reduces the multiple taps on the app for the users. For more information, see Creating Technician Visit and Creating Data Update.