12.3.1
ServiceMax Go App for Android 12.3.1 - October 6, 2025
Defects Fixed
The following defect was fixed in the Go for Android 12.3.1 patch release.
Case Number
Defect Number
Description
00175738
064905
On Android devices, when users opened and shared documents from the Go app, the file names did not display as expected. Instead of showing the configured naming convention with work order details, the documents appeared with a system-generated ID. This issue was specific to Android, as iOS displayed the correct file names, and it stemmed from stricter file handling rules in the Android system.
00169918
063503
Users on Samsung S25 Ultra devices running Android 15 experienced significant lag in the Go app. The issue appeared intermittently during common actions such as filling out checklists, using the back button, or opening work orders from the calendar.
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