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This enhancement is included in the Engage package only. There are no changes to the Engage iOS or Android apps. The updated functionality is available after the Engage package is upgraded through the standard push upgrade process.
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Case Number
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Internal Defect
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Description
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NA
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NA
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The administrators can now add up to 15 questions that allows users to capture more detailed information when a request is submitted. This enhances the customer interaction and data collection, improving the overall efficiency and effectiveness.
For more information, refer to the following sections:
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