Defects Fixed
The following defects were fixed as a part of the Windows Go 14.0 release:
Case Number
Defect Number
Description
Discovered in Go App Version
00182388
066816
Users could select more than 10 images for upload through SFM in the Go App, but only the first 10 images were uploaded. The remaining images were discarded without an error message or warning.
13.0.0
NA
NA
Fields on work order lines did not update on Go App after a user ran a price calculation, applied a formula, or triggered a data validation rule. Updated values did not appear, and fields that required attention showed no visual indicators. Users had no way to confirm that calculations took effect or to identify fields that needed correction.
13.4.0
00184467
067173
The Go App created duplicate lines in the Create Part Return SFM after selecting a single stock part. The screen showed two selected lines even though only one part was chosen, which caused duplicate entries during the part return process. The issue occurred only in the Windows Go App and affected the accuracy of the selected part list.
13.1.0
00183163
00180456
066325
The Go App did not display created case line records. After uploading a CSV file containing 2,000 product code and serial number entries, the case line records were successfully created, but the Installed Products tab in the Go App failed to load them. Instead, the application became unresponsive. The issue did not occur when 1,500 records were uploaded.
12.4.0
00178180
065636
The Go app on Windows showed slowness during normal use, including delays when opening SFM screens, loading data, using the time picker, and performing sync operations. This issue occurred in scenarios with a very large volume of onsite data, where the app attempted to load all records at once, which led to increased load times and overall performance degradation.
12.3.0
00176807
065902
The Go app failed to load asset lists in the Installed Base Manager and blocked user access after a data sync. The issue occurred when expanding the asset hierarchy for accounts with a large number of assets, and the app displayed an SQLite error indicating a query syntax failure. The root cause was an invalid SQL query generated during ascendant data retrieval, which included malformed syntax due to missing or undefined values.
12.3.0
00181085
066400
The Go app failed to access its database and displayed a ServiceMax connection error when launching the onsite application from a work order. This issue occurred after a platform update caused the database to be unavailable, which prevented the onsite application from connecting successfully.
13.0.0
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