Mobile Applications and Connected Field Service > Go > Go for Administrators > Mobile Console Configuration > Global Settings Manager > Managing Login Settings
Managing Login Settings
You can control how users access the ServiceMax mobile app by configuring login restrictions and enforcing minimum supported app versions across platforms.
To manageLoginSettingsperform the following steps:
1. Log in to the org using your valid credentials.
2. Navigate to ServiceMax Setup > Mobile > Mobile Console. The Mobile Console screen is displayed.
3. ClickGlobal Settings Manager.
4. In the left navigation pane, underApplication Settings, clickLogin Settings.
TheLogin Settingspage is displayed.
5. Provide the details for the fields as described in the following table:
Field
Description
Prevent users from using public app store app
When enabled, users cannot sign in using mobile apps downloaded from public app stores. Users must use only approved app distributions like MDM or EMM solution..
Chooseminimumapp version for iOS
Specifies theminimumiOS app versionrequiredfor successful login.
Chooseminimumapp version for Android
Specifies theminimumAndroid app versionrequiredfor successful login.
Chooseminimumapp version for Windows
Specifies theminimumWindows app versionrequiredfor successful login.
6. ClickSave.
The configured login settings are enforced the next time usersattemptto sign in to the ServiceMax mobile App.
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• The technician must log out from the current version and log in again to get the configured changes.
• A non-compliance alert is displayed to the technician if the technician uses an older version of the app from that of the configuration. The technician can dismiss the alert and continue working with the older version of the app. In such a case, if the session expires, the technician cannot log in again. The technician must upgrade the app to at least the minimum version as configured in the Mobile Console.
• Only the fresh logins are completely blocked from any versions of the application that does not meet the version configured in the Mobile Console. However, if any technician is already logged in to an older version of the app, a non-compliance alert is displayed.
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