System Requirements
The Go app is supported by the following OS:
• Android
• iOS
• iPadOS
• Windows
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ServiceMax recommends that you conduct thorough testing as part of your device selection process. It is considered a best practice to purchase high-performance devices in terms of processing power and memory. This provides a better user experience and a longer lifespan for your devices.
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The following table lists the system requirements and compatible server package details.
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Supported Platforms
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Supported OS Versions
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OS Compatible Devices
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Recommended Memory Requirements
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Compatible Server Package Releases
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iPhone or iPad
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16.x
17.x
18.x
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iPhone or iPad with 4GB or more RAM
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23.2
24.1
24.2
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Android Phone or Android Tab
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Android 13
Android 14
Android 15
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Android devices must support the upgrade of the OS to at least the minimum supported version. Check with your device manufacturer for OS support.
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Android Phone or Tablet with 4GB or more RAM
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23.2
24.1
24.2
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Windows Tablet/Laptop
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Windows 11 32-bit or 64-bit Windows 10 32-bit or 64-bit Version - 1809 or above OS build - 10.0.17763 and above
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Windows laptop and tablet must support the upgrade of the OS to at least the minimum supported version.
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8 GB RAM Intel Core i5 or above
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23.2
24.1
24.2
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The above system requirements for Windows OS make an assumption that sufficient system resources such as CPU cycles, memory, and disk utilization will be made available for ServiceMax Go for the Windows app. When multiple other memory-consuming apps are expected to work with the Go Windows app, the system resources will vary and may need higher device configurations. It is recommended that customers reach out to project teams for best-suited device configuration.
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