Drip Feed
The Drip Feed feature allows for an extra layer of control when determining which events and related records (within the event window) are downloaded to the client.
• Drip Feed settings can be accessed on the server by navigating to ServiceMax Setup > App Administration.
• Choose to Edit the relevant Profile from the Group-wide Configuration Settings.
• Choose “Dispatch Management” for the Module, and “Drip Feed” for the Submodule.
The following two settings determine whether events and related records are downloaded for the profile.
Dispatch Management - Drip Feed
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Setting Id
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Setting Type
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Default Value
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Setting Name & Details
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|---|---|---|---|
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SET001
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Group
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FALSE
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Name: Enable Drip Feed. Details: Controls when events and related records are downloaded to mobile client applications. If True, only drip-fed events and records are downloaded. Else, all events and related records are downloaded. This setting is used in conjunction with SET002.
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SET002
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Group
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FALSE
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Name: Drip Feed fields.Details: Comma separated list of checkbox fields for determining drip-fed events and related records that should be downloaded to mobile client applications. This is applicable when SET001 (Enable Drip Feed) is True.
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The fields in SET002 will be handled with an “OR” operator; if any of the fields are checked, the relevant events and related records will be downloaded. For SET002, only one field per object will be considered from the comma-separated list. For instance, the feature does not support multiple drip-feed fields being configured for Work Order.
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