Go Architecture
The architecture outlined in the diagram is designed to facilitate seamless data synchronization and real-time notifications for field service activities. The Salesforce Platform serves as the central hub where data is configured and updated using the Service Flow Manager. Any changes made in Salesforce are synchronized with the Go app through the Sync Gateway, and real-time notifications are sent to the Go app via Notification Services. This creates a two-way sync process, ensuring that updates from the Go app are also reflected back in Salesforce. The Sync Gateway plays a key role in managing this synchronization, ensuring both data and configurations are kept consistent across platforms. The Mobile Console is used to configure mobile-specific options for the Go app, and these settings are also synchronized with the app through the Sync Gateway. The Go app is the primary tool used by technicians for field service activities, receiving real-time notifications from Salesforce through the Notification Services and updating Salesforce with changes made in the field. This architecture ensures that both the Salesforce platform and the Go app are continuously synchronized, with up-to-date data and notifications available at all times.
Go App Architecture
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