Mobile Applications and Connected Field Service > Engage > Admin Guide > Mobile App Settings > Request > Creating Technician Visit > Enabling Request a Technician Visit Option
Enabling Request a Technician Visit Option
The feature allows you initiate or cancel a service request for a Technician Visit. This setting streamlines the request process, enabling quick dispatch of technicians and efficient handling of service needs. To enable the option:
1. Navigate to Engage Setup > Mobile App Settings > Request > Technician Visit.
2. Click the toggle button to enable or disable.
3. Click Save to apply the changes.
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Ensure that you have added the following flows:
• Engage - Create WO - Configured
• Engage - Cancel CR - Configured
Technician Visit — Enabling Request a Technician Visit Option
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