Resources > Data Model > Data Dictionary > W > Warranty Terms
Warranty Terms
Warranty Template allows organizations to define and standardize their warranty offering and apply it for a range of products automatically. A warranty template can be used to define the type and scope of coverage in a warranty such as parts, labor, and expenses, and can then be associated with one or more products. When installed product records are created in ServiceMax, the warranty will be calculated automatically based on the pre-defined warranty template associated with the product.
API Label: SVMXC__Service_Template__c
No. of Fields: 24
Field Name
Data Type
Other Fields
Coverage Effective From
STRING
Duration of Expenses Coverage
NUMBER(18,0)
Duration of Labor Coverage
NUMBER(18,0)
Duration of Material Coverage
NUMBER(18,0)
Exchange Type
PICKLIST
Exclusions
STRING
Expenses % Covered
PERCENT
Invoice Required
CHECKBOX
Labor % Covered
PERCENT
Loaner Provided
CHECKBOX
Material % Covered
PERCENT
Onsite Repair
CHECKBOX
RMA Required
CHECKBOX
Shipment Allowed
CHECKBOX
Template Name
STRING
Template Type
PICKLIST
Transferable
CHECKBOX
Unit of Time for Expenses Coverage
PICKLIST
Unit of Time for Labor Coverage
PICKLIST
Unit of Time for Material Coverage
PICKLIST
Walk-in Allowed
CHECKBOX
Travel % Covered
PERCENT(3,0)
Duration of Travel Coverage
NUMBER(18,0)
Unit of Time for Travel Coverage
PICKLIST
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