Viewing FCO Configuration Templates
The FCO Configuration and Setup landing screen displays a list of the FCO Configuration Template records and allows you to perform the following actions:
Action
Description
Create New FCO Template
Use this option to launch the FCO Configuration Template Wizard, which creates a template with unpopulated configuration details.
Search
Use this option to search for an FCO Configuration template. To find a specific FCO template, enter the template name or keyword.
Clone
Use this option to clone an existing FCO Configuration template. Note: Cloning duplicates the Properties tab details for a specific FCO Configuration template. This does not clone the assigned profile details.
Delete
Use this option to delete the FCO Configuration Template record from the list. Note: You cannot delete an FCO Configuration template utilized by an FCO Record with either an Open In Progress status.
Back to Setup Home
Use this option to return to the ServiceMax Setup home.
The Landing page includes the values of the following fields:
Field
Description
FCO Template Name
The name of the FCO configuration template.
Description
A brief description of the purpose of the FCO template.
Status
Indicates if the FCO template is active.
Last Modified Date
Displays the date on which the FCO record was last modified.
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