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Field Label
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Field Name
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Data Type
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Description
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|---|---|---|---|
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Custom Relationship Fields
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Break Hours
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SVMXC__Break_Hours__c
|
Lookup(Business Hours)
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Overnight Stay Policy
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SVMXC__SM_Overnight_Stay_Policy__c
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Lookup(Overnight Stay Policy)
|
Look up field for overnight policy in the territory object.
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Parent Territory
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SVMXC__Parent_Territory__c
|
Lookup(Territory)
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Parent territory a territory rolls up to. Lookup to an existing territory in ServiceMax.
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Territory's Business Hours
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SVMXC__Territory_s_Business_Hours__c
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Lookup(Business Hours)
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Standard Fields
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Territory Name
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Name
|
Text(80)
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The auto-generated record name.
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Custom Fields
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Active
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SVMXC__Active__c
|
Checkbox
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Indicates if this territory is active or not.
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Average Driving Time
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SVMXC__Average_Driving_Time__c
|
Number(16, 2)
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Average Speed
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SVMXC__Average_Speed__c
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Number(16, 2)
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Average speed in which the technicians of this territory travel on the road. Used in dispatch optimization.
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Description
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SVMXC__Description__c
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Long Text Area(32000)
|
Description of the territory.
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Fixed Cost
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SVMXC__Fixed_Cost__c
|
Currency(15, 3)
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Any fixed costs associated with the technicians in this territory for each day of work order activity. Used in dispatch optimization.
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Max Daily Hours
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SVMXC__Max_Daily_Hours__c
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Number(16, 2)
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Limits on number of hours of work order activity per day. Though this option is available, it is recommended to use technician business hours and break hours to indicate technician’s availability. Used in dispatch optimization.
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Max Distance
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SVMXC__Max_Distance__c
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Number(16, 2)
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Distance in miles if the technicians in this territory cannot travel beyond this limit on a given route. Used in dispatch optimization.
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Max Hours
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SVMXC__Max_Hours__c
|
Number(16, 2)
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Max hours.
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Mode Of Travel
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SVMXC__Mode_Of_Travel__c
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Picklist
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Optimizer Connection Name
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SVMXC__Optimizer_Connection_Name__c
|
Text(100)
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This field stores the Connection Instance Name.
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Optimizer External Identifier
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SVMXC__Optimizer_External_ID__c
|
Text(255) (External ID)
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Some identifier from the external scheduling optimizer to link the Territory.
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Optimizer Last Timestamp
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SVMXC__Optimizer_Last_Timestamp__c
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Text(80)
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Last timestamp of when schedule details retrieved from the scheduling optimizer.
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Per Hour Cost
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SVMXC__Per_Hour_Cost__c
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Currency(15, 3)
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Average cost of technician’s time for this territory. Used in dispatch optimization.
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Per Mile Cost
|
SVMXC__Per_Mile_Cost__c
|
Currency(15, 3)
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Average travel cost per mile for this territory. Used in dispatch optimization.
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Select
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SVMXC__Select__c
|
Checkbox
|
Checkbox used in ServiceMax screens to manage record selection.
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Territory Code
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SVMXC__Territory_Code__c
|
Text(80)
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Any internal (typically financials) code your organization uses to refer to this territory.
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