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Field Label
|
Field Name
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Data Type
|
Description
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|---|---|---|---|
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Custom Relationship Fields
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Dispatch Process Id
|
SVMXC__Dispatch_Process_Id__c
|
Lookup(ServiceMax Process)
|
Lookup to Servicemax Process.
|
|
JobId
|
SVMXC__JobId__c
|
Lookup(ServiceMax Job)
|
Lookup to Servicemax Jobs.
|
|
SPM Schedule Tech Utilization Constraints
|
SVMXC__SPM_Schedul_Tech_Utilization_Constraints__c
|
Master-Detail(SPM Schedul Tech Utilization Constraints)
|
Master-Details Relationship to SPM Schedul Tech Utilization Constraints table.
|
|
Technician
|
SVMXC__Technician__c
|
Lookup(Technician/Equipment)
|
Lookup to Technician.
|
|
Standard Fields
|
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|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
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|
Custom Fields
|
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Available Time
|
SVMXC__Available_Time__c
|
Number(4,0)
|
Holds the available time of the technician.
|
|
Break Minutes
|
SVMXC__Break_Minutes__c
|
Number(4,0)
|
Time during which the technician takes a Break.
|
|
Dispatch Process Name
|
SVMXC__Dispatch_Process_Name__c
|
Text(80)
|
Name of the Dispatch Process holding the scheduling configuration.
|
|
Drive Time
|
SVMXC__Drive_Time__c
|
Number(4,0)
|
Holds the sum of driven time before and driven time after values.
|
|
Horizon Date
|
SVMXC__Horizon_Date__c
|
Date
|
Date for which the utilization is computed.
|
|
Idle Time
|
SVMXC__Idle_Time__c
|
Formula (Number)
|
Holds the Idle time of the technician (blank spaces on the calendar).
Formula - (Available Time - Productive Time)
|
|
Job Execution Start Time
|
SVMXC__Job_Execution_Start_Time__c
|
Date/Time
|
Holds the start time of the scheduling job.
|
|
Non Productive Time Value
|
SVMXC__Non_Productive_Time_Value__c
|
Number(4,0)
|
Holds the Non-Productive Time of the technician.
|
|
Non Work Order Events Time
|
SVMXC__Non_Work_Order_Events_Time__c
|
Number(4,0)
|
Sum of duration of non work-order events.
|
|
Overhead Time
|
SVMXC__Overhead_Time__c
|
Number(4,0)
|
Holds the overhead time taken before and after the work is performed.
|
|
Productive Time
|
SVMXC__Productive_Time__c
|
Number(4,0)
|
Holds the sum of productive time.
|
|
Service Team
|
SVMXC__Service_Team__c
|
Text(80)
|
Technician Team.
|
|
Service Time
|
SVMXC__Service_Time__c
|
Number(4,0)
|
Holds the sum of differences of event duration with drive time.
|
|
Territory
|
SVMXC__Territory__c
|
Text(80)
|
Technician's Territory.
|
|
Utilization %
|
SVMXC__Utilization__c
|
Formula (Number)
|
Holds the utilization of the technician for the day.
|
|
Working Minutes
|
SVMXC__Working_Minutes__c
|
Number(4,0)
|
This is computed from Technician's Working Hours Field. If empty then we consider Territory Business Hours. If Territory Business Hours is also empty then we consider Company's Business Hours.
|