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Field Label
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Field Name
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Data Type
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Description
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|---|---|---|---|
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Custom Relationship Fields
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JobId
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SVMXC__JobId__c
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Lookup(ServiceMax Job)
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Lookup to Servicemax Jobs.
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Roll-Up Summary Fields
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Utilization Count
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SVMXC__Utilization_Count__c
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Roll-up Summary (COUNT SPM Scheduling Technician Utilization)
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Count of averages computed for every run.
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Utilization Sum
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SVMXC__Utilization_Sum__c
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Roll-up Summary (SUM SPM Scheduling Technician Utilization)
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Sum of averages computed for every run.
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Standard Fields
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Record Number
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Name
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Auto Number
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The auto-generated record number.
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Custom Fields
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Dispatch Process Name
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SVMXC__Dispatch_Process_Name__c
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Text(80)
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Name of the Dispatch Process holding the Scheduling configuration.
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Horizon End Date
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SVMXC__Horizon_End_Date__c
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Date
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Events creation End Date.
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Horizon Start Date
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SVMXC__Horizon_Start_Date__c
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Date
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Events creation Start Date.
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Overall Drive Time
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SVMXC__Overall_Drive_Time__c
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Number(3,0)
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Weight of technician's overall drive time.
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Overhead time
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SVMXC__Overhead_time__c
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Number(3,0)
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Weight of technician's overhead time.
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Preferred Technician
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SVMXC__Preferred_Technician__c
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Number(3,0)
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Weight of selecting the preferred technician.
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Priority1
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SVMXC__Priority1__c
|
Text(255)
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First Priority of the Work Order.
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Priority2
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SVMXC__Priority2__c
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Text(255)
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Second Priority of the Work Order.
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Priority3
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SVMXC__Priority3__c
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Text(255)
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Third Priority of the Work Order.
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Priority4
|
SVMXC__Priority4__c
|
Text(255)
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Fourth Priority of the Work Order.
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Processed Work Orders Count
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SVMXC__Processed_Work_Orders_Count__c
|
Number(5,0)
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Number of work orders that were scheduled for scheduling run.
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Product Specialization
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SVMXC__Product_Specialization__c
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Number(3,0)
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Weight of technician meeting required product specialization.
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Qualified Technician
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SVMXC__Qualified_Technician__c
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Number(3,0)
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Weight of finding the Qualified Technician for the service.
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Skill Match
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SVMXC__Skill_Match__c
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Number(3,0)
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Weight of matching skill set of the technician with the desired skill set.
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SLA (Weights)
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SVMXC__SLA__c
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Number(3,0)
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Weight of meeting the SLA Time Window.
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Submitted Work Orders Count
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SVMXC__Submitted_Work_Orders_Count__c
|
Number(5,0)
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Number of work orders that were sent for scheduling run.
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Technician Eligibility
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SVMXC__Technician_Eligibility__c
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Number(3,0)
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Weight of technician's eligibility to do the job.
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Technicians Count
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SVMXC__Technicians_Count__c
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Number(5,0)
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Number of Technicians.
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Total Events Count
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SVMXC__Total_Events_Count__c
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Number(5,0)
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Number of total events generated.
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Travel Cost
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SVMXC__Travel_Cost__c
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Number(3,0)
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Weight of total travel cost incurred by the technician.
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Utilization %
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SVMXC__Utilization__c
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Formula (Percent)
|
Average utilization for the Run.
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