|
Field Label
|
Field Name
|
Data Type
|
Description
|
|---|---|---|---|
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Custom Relationship Fields
|
|||
|
Account
|
SVMXC__Account__c
|
Lookup(Account)
|
Lookup to Account.
|
|
Case
|
SVMXC__Case__c
|
Lookup(Case)
|
Lookup to Case.
|
|
Followup Work Order
|
SVMXC__Subsequent_Work_Order__c
|
Lookup(Work Order)
|
Holds the Subsequent Work Order Reference.
|
|
Installed Product
|
SVMXC__Installed_Product__c
|
Lookup(Installed Product)
|
Lookup to Installed Product.
|
|
Primary Work Order
|
SVMXC__Primary_Work_Order__c
|
Lookup(Work Order)
|
Lookup to Primary Work Order.
|
|
Product Warranty
|
SVMXC__Product_Warranty__c
|
Lookup(Product Warranty)
|
Holds the reference to Product Warranty Object.
|
|
Service Contract
|
SVMXC__Service_Contract__c
|
Lookup(Service/Maintenance Contract)
|
Holds the reference to Service Contract Object.
|
|
Service Manager
|
SVMXC__Service_Manager__c
|
Lookup(User)
|
Holds the reference to User Object.
|
|
Service Request
|
SVMXC__Service_Request__c
|
Lookup(Service Request)
|
Lookup to Service Request.
|
|
Service Team
|
SVMXC__Service_Team__c
|
Lookup(Service Team)
|
Holds the reference to Service Team Object.
|
|
Technician
|
SVMXC__Technician__c
|
Lookup(Technician/Equipment)
|
Holds the reference to Technician Object.
|
|
Work Order
|
SVMXC__Work_Order__c
|
Lookup(Work Order)
|
Holds the Work Order reference.
|
|
Standard Fields
|
|||
|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Calculation Method
|
SVMXC__Calculation_Method__c
|
Text(255)
|
This field is used to capture calculation method.
|
|
Configuration Name
|
SVMXC__Configuration_Name__c
|
Text(255)
|
This field is used to capture configuration name.
|
|
First Incident On
|
SVMXC__First_Incident_On__c
|
Date
|
Holds the Work Order Creation date.
|
|
Followup Incident On
|
SVMXC__Subsequent_Incident_On__c
|
Date
|
Holds the Subsequent Work Order Creation date.
|
|
Repeat Visit Within (Days)
|
SVMXC__Repeat_Visit_Within__c
|
Formula (Number)
|
|
|
Repeat Visit?
|
SVMXC__Is_Repeat_Visit__c
|
Formula (Checkbox)
|
Holds the repeat visit status based on the value present in Repeat Visit Within (Days) field.
|