Data Model > Data Dictionary > S > SLA Detail
SLA Detail
SLA Details.
API Label: SVMXC__SLA_Detail__c
No. of Fields: 17
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
Available Services
SVMXC__Available_Services__c
Lookup(Available Service)
Business Hours
SVMXC__Business_Hours__c
Lookup(Business Hours)
SLA Terms
SVMXC__SLA_Terms__c
Lookup(SLA Terms)
Standard Fields
Record Number
Name
Auto Number
The auto-generated record number.
Custom Fields
Business Hours Source
SVMXC__Business_Hours_Source__c
Picklist
Clock Starts From
SVMXC__Clock_Starts_From__c
Text(255)
Commitment Type
SVMXC__Commitment_Type__c
Picklist
Customer Commitment
SVMXC__Customer_Commitment__c
Number(18,0)
Frequency
SVMXC__Frequency__c
Picklist
Included Or Not
SVMXC__Included_Or_Not__c
Checkbox
Internal Goal
SVMXC__Internal_Goal__c
Number(18,0)
Number Of Units
SVMXC__Number_Of_Units__c
Number(16,2)
Priority
SVMXC__Priority__c
Text(255)
Select
SVMXC__Select__c
Checkbox
Service Details
SVMXC__Service_Details__c
Text(255)
Service Name
SVMXC__Service_Name__c
Text(255)
Type
SVMXC__Type__c
Text(255)
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