Resources > Data Model > Data Dictionary > S > Skill
Skill
Skill record defines the expertise required during service delivery. For example, a CTI product company may define Network Assessment, CISCO router setup etc. as various skills. Skill definition is used in service group definition and can be used when assigning a service order to a service group or group member considering their skill levels.
API Label: SVMXC__Skill__c
No. of Fields: 9
Field Name
Data Type
Active
CHECKBOX
Description
STRING
Select
CHECKBOX
Skill Area
PICKLIST
Skill Category
PICKLIST
Skill Level – High
NUMBER(18,0)
Skill Level – Low
NUMBER(18,0)
Skill Level – Medium
NUMBER(18,0)
Skill Name
STRING
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