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Report Name
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Description
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Canceled Work Orders Per Month
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Shows the number of work orders canceled per month over the last 12 months. If this is a significant number, or rising fast, it may be worth further investigation.
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Critical Work Orders By Type
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Lists work orders open for more than 7 days.
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Critical Work Orders for Partners
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Lists work orders open for more than 7 days assigned to partners.
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Down Customers
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Lists work orders that are in Customer-down situations.
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Down Customers by Partner
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Lists service orders that are in Customer-down situations.
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Open Work Order Matrix
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Shows the number of work orders by work order type.
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Open Work Orders by Status & Type
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Lists all open work orders and shows them in a chart of how many are in each status and type.
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Open Work Orders by Technician
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Shows the number of work orders of each order type by technician.
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Open Work Orders By Type
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Lists open work orders grouped by order type.
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Open Work Orders By Type for Partners
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Lists open partner work orders grouped by order type.
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Service Bottlenecks*
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Cases/Service issues preventing completion of service delivery
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Unscheduled PM Work Orders
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Shows unscheduled planned maintenance work orders by created date to show possible overlooked PMs.
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Upcoming PM Work Orders
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Shows the number of scheduled PM work orders over the next 12 months.
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Work Order Aging
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Open work orders in various time buckets
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Work Order Aging by Partner
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Open partner work orders in various time buckets
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