Efficiency in Assignment To Scheduling

Time taken between assignment and scheduling of work orders.

Efficiency in Queuing To Assignment

Time taken between queuing and assignment of work orders.

Efficiency in Scheduling To Closure

Time taken between scheduling and closure of work orders.

Service Turnaround Time

Turnaround time to close work orders.

Service Turnaround Time by Partner

Turnaround time to close work orders by Partner.

Work Order Throughput

Open and Closed work orders in the current FQ.

Work Order Throughput by Partner

Partner's Open and Closed work orders in the current FQ.

Work Order Time to Assign

Time it takes for initial assignment of work orders to technicians.

Work Order Time To Queue

Time it takes for initial queuing of work orders to service teams.

Work Order Time to Schedule

Time it takes for initial scheduling of work orders.

Work Orders Assigned Multiple Times

Incidences of work orders assigned more than once.

Work Orders by Technician This Qtr

Shows all work orders for the current quarter by technician, based on the work order creation date.

Work Orders Closed Per Tech Last 7 Days

Shows the number of work orders closed per day by each technician for the last 7 days.

Work Orders Created Per Month

Shows the trend of the number of work orders created per month, by order type.

Work Orders Queued Multiple Times

Incidences of work orders queued more than once.

Work Orders Scheduled Multiple Times

Incidences of work orders scheduled more than once.