Business Hours

SVMXC__SM_Business_Hours__c

Lookup(Business Hours)

This will store the value of Business hour. If Event map the timezone info from on Timesheet autofill is set to 'Event Business Hour', then non Work order that are having Business hour will be converted to time entries.

Service Team

SVMXC__Service_Team__c

Lookup(Service Team)

Service team that owns the event. Reference to an existing service team record in ServiceMax.

Technician

SVMXC__Technician__c

Lookup(Technician/Equipment)

Technician that owns the event. Reference to an existing technician record in ServiceMax.

Work Order

SVMXC__Service_Order__c

Lookup(Work Order)

Service order number. Is a lookup to an existing service order in ServiceMax.

Subject

Name

Text(80)

The auto-generated record name.

ActivityDate

SVMXC__ActivityDate__c

Date

Event start date.

ActivityDateTime

SVMXC__ActivityDateTime__c

Date/Time

Event start date/time.

All-Day Event

SVMXC__IsAllDayEvent__c

Checkbox

Whether this is an all-day event?

Appointment Status

SVMXC__SM_Appointment_Status__c

Text(100)

The status of the Event.

Description

SVMXC__Description__c

Long Text Area(32000)

Event description.

DurationInMinutes

SVMXC__DurationInMinutes__c

Number(8, 0)

Event duration.

EndDateTime

SVMXC__EndDateTime__c

Date/Time

Event end date/time.

Idle Time for the Job (Mins)

SVMXC__SM_Idle_Time__c

Number(8, 0)

Idle time before the start of the actual service at the work order location.

Integration Source

SVMXC__SM_Integration_Source__c

Picklist

Latitude

SVMXC__SM_Latitude__c

Number(12, 6)

This field is created to store the latitude of the non work order events of the technicians.

Location

SVMXC__Location__c

Text(255)

Location of the event.

Longitude

SVMXC__SM_Longitude__c

Number(12, 6)

This field is created to store the longitude of the non work order events of the technicians.

Optimizer Message Creation Date Time

SVMXC__SM_Optimizer_Message_Creation_Date_Time__c

Date/Time

This field is used to store the date and time of the message generated by the external optimization system that is successfully processed in ServiceMax . The date and time stamp is when the message was created by the external optimization system and sent to ServiceMax.

Overhead Time at End of the Job (Mins)

SVMXC__Overhead_Time_After__c

Number(8,0)

Total overhead or flex time at the end of the service at the work order location.

Overhead Time at Start of the Job (Mins)

SVMXC__Overhead_Time_Before__c

Number(8,0)

Total overhead or flex time before the start of the actual service at the work order location.

Service Time (in Seconds)

SVMXC__Service_Duration__c

Number(16, 2)

Total service time, which is the wrench time of the service.

StartDateTime

SVMXC__StartDateTime__c

Date/Time

Event start date/time.

Status

SVMXC__SM_Status__c

Picklist

This field is used to store scheduling status.

Total Break Time (Mins)

SVMXC__Break_Time_Total__c

Number(8,0)

This is the total time of all breaks taken during the service. There could be multiple breaks taken during the service.

Travel Time Back to Home Base (Mins)

SVMXC__Driving_Time_Home__c

Number(8,0)

Driving or travel time to get back to the technician's home base from the last work order location for the day or working shift.

Travel Time to Workorder Location (Mins)

SVMXC__Driving_Time__c

Number(8, 0)

Driving or travel time to this work order location from the last work order location or from the home base.

Type

SVMXC__Type__c

Picklist

List of activity types.

Version Number

SVMXC__SM_Version_Number__c

Number (18, 0)

This field increments by 1 for every mapped field update for Service Board to check conflicts and apply correct updates.

WhatId

SVMXC__WhatId__c

Text(24)

The source record related to the event.

WhoId

SVMXC__WhoId__c

Text(24)

Not used.