ServiceMax Dashboards
The following table lists the ServiceMax dashboards.
Dashboard Name
Description
Dispatch Console Dashboard
Shows charts and reports related to dispatch such as time to queue, assign, and schedule and time between different dispatch states.
Failure Analysis Dashboard
Shows charts and reports that help analyze product failure patterns using Service activity.
IB, Warranty, and Service Contracts Dashboard
Shows charts and reports related to installed product distribution and warranty and service/maintenance contracts performance.
Inventory Dashboard
Shows charts and reports related to inventory status such as Inventory Value & Stock Quantity By Location, Parts Below Reorder Level, and Consumption Trend By Location in terms of Value & Quantity.
Partner Inventory Dashboard
Shows charts and reports related to inventory status of Partners.
Partners Service Dashboard
Shows charts and reports for Service administration and executive management by Partners.
RMA Dashboard
Shows charts and reports related to Returned Material Authorizations such as Today's & This Week's RMAs and Delayed RMAs.
Service Management Dashboard
Shows charts and reports for Service administration and executive management such as Critical Work Orders, Down Customers, Service Throughput, Work Order Aging, Service Bottlenecks, and Service Turnaround Time.
Service Operations Dashboard
Shows charts and reports for Service Operations such as Open & Critical Work Orders and Down Customers.
Shipment Dashboard
Shows charts and reports related to outbound shipments such as Today's & This Week's Shipments and Shipment Backlog.
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